BURLINGTON, Massachusetts, February 29, 2012. ClickSoftware Technologies Ltd. (nasdaqgs:CKSW), the leading provider of automated workforce management and optimization solutions for the service industry, today announced that Stedin’s meter replacement subsidiary, Stedin Measuring Company, has gone live with ClickSoftware’s workforce management and enterprise mobility solutions in order to facilitate the rollout of smart meters to two million homes in the Netherlands. Stedin, which will be increasing its field activities tenfold for the project, will use the solutions to align its workforce to the successful delivery of the objectives set out by the regulator and to meet its own high customer service levels.
Stedin and its field engineers are responsible for the rollout of smart meters to residential customers; the project begins in 2012, quickly gathering momentum over the next few years. ClickSoftware’s workforce management solution will effectively schedule a large part of Stedin’s rapidly growing workforce during a time of rapid growth and intense activity. Enterprise mobility will allow the company to deliver and collect crucial field data relating to the smart meter deployment so that better informed decisions can be made about the rollout and future maintenance of the infrastructure.